Frequently Asked Questions

Order & Payment

Encounter online payment related issues when place the order?

NEXWAY is the authorized reseller of GoFindMe. If you encounter online payment related issues, please contact them directly via email (                                                                                                    

What kind of payment do you accept?

We accept Credit Card (such as Visa, Eurocard, Master Card, American Express), PayPal, Pay now, Giropay and Bank Transfer

• Please note that when you select to pay by bank transfer, we cannot provide you with your product until the transfer was received.

• Please choose the appropriate payment option to finish your order.


Can I make changes to my order once it has been placed?

1)Not yet shipped: In such situation, you can Email us to make changes for your order, such as changes for address, phone number or shipping method.

2)Already shipped: If the item has already been shipped, this means we are unable to change your order once it has been received. If you have questions about your order, please contact us by

I wish to cancel my order - what do I need to do?

If you wish to cancel an order you can do so, provided that you cancel your order within the given time frame and it has not been shipped, please contact us by, our Customer Service team will then take the necessary steps to assist you.

Fast free shipping and delivery
to over 50 countries.
Payments are secured on Nexway. We accept
credit cards, paypal, and bank wire
Not found a solution? For more help, please
contact us

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